Visiting Supporters' Guide
GETTING TO OLD TRAFFORD
Visit our Getting Here page for more information on planning your journey to Old Trafford.
TICKETING & MEMBERSHIP SERVICES
If you need to speak to us regarding your visit, Ticketing & Membership Services is located in car park W2. You can also call our Contact Centre with any enquiries on 0161 868 8000. Supporters with specific seating requirements or disabilities should call 0161 868 8009. Our staff will be happy to help.
PLEASE NOTE: Phone lines are open from 8am-6pm, Monday to Friday. On Matchdays the Contact Centre is open from 9am until 1 hour after the game (8am for games before 2pm).
Visiting Supporter Information
AWAY SUPPORTERS DUPLICATE COLLECTIONSDuplicate ticket requests will only be fulfilled if the information is sent to us, via email, from the visiting clubs’ ticket office. If a supporter misplaces their ticket, they must contact their own club who will authorise and inform Manchester United. Duplicate tickets will not be issued without the authorisation of the visiting club. If duplicate tickets are arranged, they will be available to collect from Ticketing & Membership Services, 4 hours prior to kick-off on the day of the game.
AWAY TURNSTILE LOCATION
Our away turnstiles are located at the South East corner of the stadium (see map below) and will open 2 hours prior to kick-off.
See the key information you'll need to know ahead of a matchday if you're an away supporter
General Matchday Information
CASH MACHINESThere’s a free to use cash machine outside the East Stand near the Munich Tunnel. Other ATM machines can be found on Chester Road including the local Tesco store.
PROGRAMMESThe official Manchester United programme, United Review, costs £3.50. Programmes can be purchased from the Official Programme Booths in and around the Stadium.
See the key information you'll need to know ahead of a matchday
Museum & Stadium Tour
The Museum & Stadium Tour is not open on home matchdays unless you’ve booked a Matchday VIP Experience, but is open the day before and the day after.
The Museum and Stadium Tour opening times are as follows:
Monday - Saturday:
Museum: 09:30 to 17:00
Tours: 09:40 to 16:30
Sunday Opening Times:
Museum: 09:30 to 16:00
Tours: 09:40 to 15:30
Book online at manutd.com/museum or call us on 0161 868 8000 (option 3).
- Monday - Saturday 09:30 to 18:00
- Sunday 11:00 to 17:00 (Open for browsing from 10:30)
- On matchdays the Megastore is closed during the game and open 1 hour after the final whistle.
Due to Sunday trading laws the Megastore is limited to 6 hours trading. For all email enquires relating to the Megastore please contact [email protected]
Please note: Megastore purchases in Megastore carrier bags are permitted into Old Trafford stadium and are exempt from the bag policy.